Ram Restoration Feedback & Reviews
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I can speak nothing but great things about my experience with Ram Restoration. After finding water damage in a wall of my house Ram came out and quickly got the work done. Very easy to work with and were very flexible about the busy schedules we both have. Todd, Randy and their team got the work done quickly, professionally and did a great job of cleaning up at the end of every day. They did such a fantastic job I immediately hired them for another project.
I have nothing but good things to say about Ram's service. It was done in a professional manner with complete clean up at the finish. I would definitely recommend this company.
You all did a great job!!! From doing a excellent job, cleaning up every day, listening to all our needs and suggestions and enjoy the whole crew, who all have great personalities. The work they did was superb! We love the kitchen... A job well done!
Thank you all so much! Donna
You do great work and have excellent service
Courteous And responsive to our problem!
Ram Restoration came quickly to our emergency and did a thorough clean up job with good follow through in the following days.
The process was handled well and all work was excellent. The employees who did the work were friendly and explained everything.
Work was performed professionally with minimum disruption to homeowner and minimum disruption to plants.
At the start, the count was very high. Upon completion, the count was very low, and I am more than satisfied with the outcome of the service I received.
Did more than just the job. Made suggestions for ways to save on the cost of the project. Minimized the impact by drying out and saving materials as opposed to just tearing everything out.
Everyone was so nice, friendly and very clean!
One morning at 3am we were suddenly awoken to the sound of gushing water flooding our second floor bathroom. I sleepily stumbled to the bathroom to discover a pipe under the sink had burst and was spraying a steady stream of hot water onto the walls, cabinet and floor. The water was flowing very fast and by the time we were able to turn off the water supply, the bathroom had already been flooded with more than an inch of water, and it had spread to the hallway and soaked into and through the carpet to the baseboards and wood below. To make things even worse, the water seeped through the floor and was streaming down the walls below and through the ceiling and light fixtures into our living room and entryway below.
I searched for an emergency water damage restoration company online and found Ram Restoration, and within 20 minutes, the owner pulled up in a truck with a water pump, several water drying fans, dehumidifiers, and moisture and mold testing equipment. He quickly inspected the situation, assessed the damage, took several photos of the damage and water readings. They quickly started pumping out the flooded water, and set up the drying fans to stop any potential mold from forming (none ever did). The next day a repair crew from the company came over early in the morning to continue the clean up and monitor the drying fans. I was very impressed throughout the process at their professionalism, knowledge, and compassion. They helped turn a terrifying and overwhelming situation into a very manageable experience that we now look back at and laugh.
Once the water mitigation process had been completed, we hired them to do our repair and restoration work, since we were so impressed by the professionalism of their water restoration team. We couldn't have been happier with our choice.
They worked directly with our home insurance representative, which made things very convenient and smooth. They kept us well informed throughout the process, and they were receptive to our needs, respectful of our scheduling situation, and very friendly. Most importantly, their work was top quality. You would never be able to tell there was water damage our home. We basically got an (almost) free bathroom remodel out of the situation, and new carpet in the upstairs hallway, as well as some new drywall, light fixtures and a fresh coat of paint in the downstairs area. They completed the repair work in a timely manner and were very clean and respectful of our space.
Since that issue, we've had Ram come back to replace our roofing and gutters, which was done quickly and we are very pleased with the quality of work. They also gave us a very detailed and reasonable estimate on a living room addition and detached garage that we are still considering. Each project has been consistent in quality and professionalism. We will surely use them again for future home remodeling or repair work, and we have recommended them to our friends and relatives as well who have had similar positive experiences.
These guys are the BEST! Randy (owner) is very professional, knows his stuff and is great to work with. He is very customer-focused and guides you through the process at every turn. Here's what happened: we had a big water problem beneath our house (several inches of water) which Ram removed and dried out completely within a day. They even loaned us a drying fan for a month free of charge after we found a slight leak afterwards (which they also fixed)! We really appreciated their quality work and commitment to getting the job done right, thank you again!
I had Ram Restoration inspect excessive moisture in our crawl space. Dick came out the next morning, and arrived at the promised time. He did a mold inspection and free assessment of the crawl space and structure and did not charge me for his trouble. He is professional, friendly and knowledgeable. I have not decided on what solution to go with yet, but they are on the top of my list!
Yes, give them a call!
Great Job...Roofing and drywall jobs were completed ahead of schedule and done in a professional manner...Quality of craftsmanship was excellent...
I'd like to complement the effort, diligence and good quality work performed by Phil and Brandon, who were carpenters assigned to remove trim and appliances in preparation for our floor replacement and then replace it after the flooring was installed. They showed on time, worked steadily and competently to remove all the necessary trim and appliances without damaging any of the trim (which was a surprise). They came with all necessary tools and equipment on Monday and Friday and worked continuously until the job was complete. In all ways they were genial and polite and took great care of protecting the new flooring and cabinets with tarps. They were a pleasure to have in our home and we would welcome them back at any time.
Our garage (built in 1923) was badly listing. We knew it had to be rebuilt or restored. Randy (owner) met with us twice to provide estimates. He was quite friendly, extremely knowledgeable, professional, and took it upon himself to look into current building code specs. He offered us two prices (rebuild or restore). We chose to restore. Work performed included: straightening and then securing the building; interior framing; residing; replacing the garage door; creating a new doorway (separate from the main door); establishing better drain-off from the roof; painting; and creating a small covered area behind the garage.
Randy's crew was on time, professional, friendly, and accommodating. We made a few changes to the plan along the way and the Ram guys were great about it. All in all, this was a great company to work with. So helpful. We had another issue come up inside our house and Randy went out of his way to help us resolve that issue, too. It's hard to find dependable, honest contractors who do good work. But we definitely found that with Ram. - Angie's List review
You guys rock! The shutters you installed for us look great. I didn't even have to be home. My wife doesn't like to deal with things like this but she loved working with your people! Quality work, great service, what more could we ask for? Thanks!!!
A sincere thank you to the entire team at Ram Restoration! The office staff (Emily!), the craftsmen (Mike!), and Randy: you were all extremely professional, outgoing, patient, and excellent at your jobs. It was such a pleasure to work with committed and capable people. An additional thanks to Randy for offering to help with our basement challenge; it was a great help!
We look forward to working with you soon on an indoor project.
Omar & Barb Mendoza
Installed new flooring. Two installers showed up at the agreed upon time and completed the work in one day as promised. Did some extra trim work at no charge. (from Angie's list)
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